“I am not a tech-savvy human. I like personal, on- site help. I was leery and doubtful that a Telehealth experience might help. Nothing could be further from my truth. My telehealth sessions have been incredibly helpful & healing.”

1. Background

I have been a member at The Mettler Center for around 10 years.  About 6 years ago, I was experiencing some shoulder pain in both shoulders – the result of some genetics, I believe, and regrettably playing football through College.  An MRI showed little if any shoulder cartilage and I would need total shoulder replacement in both shoulders.

“An MRI showed little if any shoulder cartilage and I would need total shoulder replacement in both shoulders.”

I forsake the “total shoulder replacement” option with Physical Therapy at Mettler through Dr. Ben Kim.  To this day with P.T. treatments and a steady remedy of exercises, my shoulder pain has lessened considerably. I remain steadfast as a Mettler and Physical Therapy proponent.

2. Physical Therapy During COVID-19

“As a 72 year old male, my shoulder aches have been replaced by some feet, hip and lumbar back issues.”

Through this recent COVID-19 issue, Mettler has undergone its’ share of having to compromise some on-site openings and support.  As a 72 year old male, my shoulder aches have been replaced by some feet, hip and lumbar back issues. Xrays have shown mild to moderate arthritis in these areas.

“Once again, the experience has proven BENeficial.” 

I have returned to Mettler’s Physical Therapy thru Ben – this time on Zoom and Telehealth.  Once again, the experience has proven BENeficial.  After 2 months of twice weekly treatments, I am much-improved and hopeful for a full recovery to a relatively pain-free future with patience and persistence as my exercise motto.

3. Overall Assessment

“Telehealth through Ben at Mettler has proven to be one answer to what now ails me.”

Suffice all that to say this:  I am not a tech-savvy human.  I like personal, on- site help.  I was leery and doubtful that a Telehealth experience might help.  Nothing could be further from my truth.  My half-hour, twice-weekly Physical Therapy Zoom / Telehealth sessions have been incredibly helpful and healing.

Yes, the process has roller-coaster rides; yet Telehealth through Ben at Mettler has proven to be one answer to what now ails me.

“…I am making genuine progress with this P.T. Telehealth option.”

Ben’s Zoom demonstrations of exercises to strengthen my glutes, feet, balance, hip and lower back followed by Ben’s critique of “showing him what I’m learning” and his reminding me of slight changes to improve my “heal” have been instrumental in my progress.

We are able to face-time and dialogue through a series of questions, challenges I continue to face, and regular suggestions for exercise and treatments to the point where I am making genuine progress with this P.T. Telehealth option.

4. Conclusion 

“It is an exercise in lending years to a life – and life to some years.”

I would highly recommend Mettler’s Dr.’s of Physical Therapy via Telehealth to anyone who is considering P.T. to remedy what ails you.  It is an exercise in lending years to a life – and life to some years.

Topper Steinman – Urbana, IL

Benjamin Kim, PT, DPT  is a licensed Doctor of Physical Therapy and Physical Therapy Coordinator at Mettler Center. 

Call 217-398-9800 to schedule a free 30-minute consultation with a physical therapist.

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