Do I Need Physical Therapy?
Physical therapy is something to consider if you are:
Have chronic stiffness, aches or tightness
Looking for an alternative to pain medication
Have had surgery
Seeking to prevent surgery
Are going to have surgery
Mettler Physical Therapy
When you come to Mettler Center for physical therapy, you are treated by a licensed physical therapist and not with physical therapy assistants or aids.
We make every effort for you to see the same physical therapist every time because a relationship that’s built on trust, confidence, and competence will help you get better, faster.
Choosing Physical Therapy
Look for these important aspects when choosing physical therapy services.
Centered on you, and not among multiple patients
Manual therapy treatments and direct interaction
Treatment by state-licensed physical therapists
Diversity of Care
Access to rehab fitness, personal training, and massage
Continuity of Care
See the same physical therapist each visit
Improving your life rather than returning to it
Conditions & Injuries
At Mettler Center, your treatments are individually-tailored to your injury or condition. We address causes and treat the problems, not just the symptoms. Physical Therapy, especially our specialized manual therapy treatments, can benefit anyone with a soft tissue or muscle-tendon problem, including:
- Post-operative impairments
- Joint dysfunction
- Chronic pain
- Radiation therapy
- Muscle spasms
- Neuromuscular conditions
- Work-related injuries
- Postural connective tissue adaptation
- Sports injuries
People who have acute or chronic conditions that haven’t responded to other forms of physical therapy or medical treatments are good candidates for Mettler Physical Therapy. These may include:
- Groin injuries
- Carpal tunnel
- Women’s health
- Swimmer’s shoulder
- Work-related injuries
- Pelvic health
- Low back pain
- Rotator cuff
- Balance disorders
Take action, reach out, and let’s talk.
The first step toward recovery is to schedule an appointment with us.
You can fill out the health status form and bring to your consultation or one will be provided for you at your appointment.
How do I know if I need physical therapy?
If you’re not sure, come see us for a free consultation. Physical therapy is something to consider if you are:
- in pain
- have chronic stiffness, tightness, or aches
- seeking to prevent surgery
- looking for an alternative to pain medication
- have had surgery or are going to have surgery
- and more
How soon can I get into Physical Therapy?
Do you offer telehealth and how does it work?
Yes, we are excited to offer telehealth.
Telehealth is an excellent virtual tool that most insurances are approving during this time. We strive to make the experience as simple and stress-free as possible. You can even do complimentary consults via telehealth.
Using a video-based platform such as Zoom, Facetime, Skype, etc. for free consults and ongoing treatment.
Please contact us to get started!
What is Telehealth?
What is it?
Delivering health-services with technology, often with a video-based meeting such as Zoom.
Does insurance cover it?
During this time, most major insurance companies are covering this service. We are happy to confirm your insurance coverage for this service based on your individual insurance plan.
If your particular insurance is United Health Care Medicare Advantage, you are 100% covered for 30-minute sessions.
Is it complicated to use?
Our goal is to make the experience simple and stress-free. We will handle all logistics and plan to talk you through what to expect.
Can I do a free consult via Telehealth?
Yes, we do free consults via telehealth which is an excellent option at this time.
How do I pay for physical therapy?
We accept all major forms of payments. Please pay co-pays at the time of service, but we can bill you later.
When you provide a check as payment, you authorize us either to use the information from your check to make a one-time electronic funds transfer from your bank account or to process the payment as a check transaction.
We also offer secure online payment.
Do I need a doctor's referral?
You do not need a doctor’s referral for a consultation.
More Information About Direct Access
- A referral is not needed.
In Illinois, legislation was passed in 2018 allowing patients to be evaluated and treated by a licensed physical therapist without a referral.
- We communicate for you.
Mettler Center physical therapy communicates with your medical provider to update them on your plan of care and to collaborate for the best care possible.
- Get a referral faster.
Many insurance companies still require a referral for payment. At Mettler Center, we have a system in place that satisfies the insurance requirement and minimizes unnecessary steps to get approval.
- Skip a referral and pay cash.
Cash paying patients do not need a referral nor do they have to worry about insurance approval.
How long will I need Physical Therapy?
The length of your physical therapy treatment is determined by a number of factors such as your diagnosis and what you are seeking help for.
Schedule a free one-on-one session to talk with a physical therapist to talk through your options.
Will my insurance cover physical therapy?
Each insurance provider offers different coverage. We accept most insurance carriers, including:
Blue Cross Blue Shield
Most Health Alliance Medicare Advantage plans
Medicare Part B
UnitedHealthcare Student Insurance
UnitedHealthcare Medicare Advantage
While we won’t necessarily belong to the same network as your primary care provider, we will happily handle all insurance billing matters for you.
Patients are responsible for knowing your policy details the coverage your policy offers, and what remainder (if any) you’re expect to pay. For questions about your specific insurance coverage, please contact us at 217-398-9800 or your insurance company directly.
You do not need insurance for the free consultation. Mettler Center also accepts cash-based patients.
Do you take workers' compensation?
Mettler Center will be happy to take on any cases approved by the Workers’ Compensation carrier.
Meet Your Physical Therapist
All of our physical therapists undergo extensive and continual educational training in anatomy, physiology, pathology, biomechanics, gait training, and functional mobility. All have doctoral-level degrees and varied specializations related to treatment and healing. Click to read their bios and see their specialities!
Jeff Schroder, PT, MPT, DPT
Vice President of Operations & Outreach
J.T. Park, PT, DPT, MTC
Vice President of Rehab and Finance
Benjamin Kim PT, DPT
Physical Therapy Coordinator
Matthew Gordon, PT, DPT
Senior Physical Therapist
Peggy Hau, PT, DPT
Jasmine Evans, PT, DPT
Kimberly Painter, PT, DPT
Deanna Moccia, PT, DPT
Justin Yeung, PT, DPT
“Jasmine was so wonderful. She made the whole experience as comfortable as possible. She walked me through everything she was doing. Gave excellent instructions for things I needed to do at home! Because of that, my recovery has been very timely!”
“I have had knee problems for at least 10 years. I have seen many doctors and physical therapists. Peggy was the first to correctly diagnose and treat the problem! Her treatment will have a very positive long-term impact on my overall health.”
“Over the years my accidental injuries have led me back to the Mettler Center for effective, specialized, physical therapy…In each instance, for each injury, the Mettler Center provided healing care by various expert therapists who dependably returned me to my normal, pain-free life.”
Physical Therapy Resources
“You have the ability to access a physical therapist of your choice without relying and waiting on the referral from a medical provider.”
In 2018, the Illinois Physical Therapy Association (IPTA) and the professional members have fought hard to have direct access of physical therapy services.
“I like personal, on- site help. I was leery and doubtful that a Telehealth experience might help. Nothing could be further from my truth. My telehealth sessions have been incredibly helpful & healing.” Topper Steinman
Our world is different now. COVID-19 has paused many of our normal routines and activities, but the virus hasn't stopped pain or injury. Were you seeing a physical therapist before sheltering in place? Are you experiencing neck or back pain from working at home, doing...