Do I Need Physical Therapy?
Physical therapy is something to consider if you are:
Recovering from an accident
Considering or recovering from surgery
Looking for an alternative to pain medication or injections
Not responding to other forms of physical therapy or medical treatments
Suffering from chronic stiffness, aches or tightness
Get Better, Faster
We get results when no one else does.
Treat the underlying cause, not just the symptoms
30+ years of experience
No doctor's prescription necessary
We know checking insurance can be confusing, let us do it for you!
Mettler Center accepts all major insurances below, view our full list in the FAQ.
Cash pay is also available.
Our Commitment to You
We promise to provide the quality care you expect every time, including:
Be seen within 24 hours!
Serving all ages—youth to older adults
No aids or assistants
No double bookings
Private treatment rooms
Relationships built on trust
Conditions & Injuries
Review the list below or send us a message to review your symptoms.
Pre / Post Op
(Knee, Hip, Shoulder)
Hip Impingement Surgery
Rotator Cuff/ Shoulder
Chronic & Acute
Back & Neck Pain
Chronic Pelvic Pain
Chronic Fatigue Syndrome
Postural Ache and pain
Vertigo / Vestibular
Bowel & Bladder
We know what we’re good at.
Dermal-Fascial Restoration is a manual technique used to target and release adhesive scar tissue which fundamentally contributes to musculoskeletal pain and impairment invented.
Pregnancy & Postpartum
Take action, reach out, and let’s talk.
The first step toward recovery is to schedule an appointment with us.
You can fill out the health status form and bring to your consultation or one will be provided for you at your appointment.
How do I know if I need physical therapy?
If you’re not sure, come see us for a free consultation. Physical therapy is something to consider if you are:
- in pain
- have chronic stiffness, tightness, or aches
- seeking to prevent surgery
- looking for an alternative to pain medication
- have had surgery or are going to have surgery
- and more
How soon can I get into Physical Therapy?
Do you offer telehealth and how does it work?
Yes, we are excited to offer telehealth.
Telehealth is an excellent virtual tool that most insurances are approving during this time. We strive to make the experience as simple and stress-free as possible. You can even do complimentary consults via telehealth.
Using a video-based platform such as Zoom, Facetime, Skype, etc. for free consults and ongoing treatment.
Please contact us to get started!
What is Telehealth?
What is it?
Delivering health-services with technology, often with a video-based meeting such as Zoom.
Does insurance cover it?
During this time, most major insurance companies are covering this service. We are happy to confirm your insurance coverage for this service based on your individual insurance plan.
If your particular insurance is United Health Care Medicare Advantage, you are 100% covered for 30-minute sessions.
Is it complicated to use?
Our goal is to make the experience simple and stress-free. We will handle all logistics and plan to talk you through what to expect.
Can I do a free consult via Telehealth?
Yes, we do free consults via telehealth which is an excellent option at this time.
How do I pay for physical therapy?
We accept all major forms of payments. Please pay co-pays at the time of service, but we can bill you later.
When you provide a check as payment, you authorize us either to use the information from your check to make a one-time electronic funds transfer from your bank account or to process the payment as a check transaction.
We also offer secure online payment.
Will my insurance cover physical therapy?
Each insurance provider offers different coverage. We accept most insurance carriers, including:
- Auto Insurance
- Blue Cross Blue Shield
- Health Alliance
- Most Health Alliance Medicare Advantage plans
- Liability Insurance
- Medicare Part B
- Private/Cash pay
- UnitedHealthcare Student Insurance
- UnitedHealthcare Medicare Advantage
- Worker’s Compensation
While we won’t necessarily belong to the same network as your primary care provider, we will happily handle all insurance billing matters for you.
Patients are responsible for knowing your policy details the coverage your policy offers, and what remainder (if any) you’re expect to pay.
For questions about your specific insurance coverage, please contact us at 217-398-9800 or your insurance company directly.
Don’t see your insurance plan? Try to give your insurance company a call to see if they offer reimbursments. We can provide receipts for you.
You do not need insurance for the free consultation. Mettler Center also accepts cash-based patients.
Do I need a doctor's referral?
You do not need a doctor’s referral for a consultation.
More Information About Direct Access
- A referral is not needed.
In Illinois, legislation was passed in 2018 allowing patients to be evaluated and treated by a licensed physical therapist without a referral.
- We communicate for you.
Mettler Center physical therapy communicates with your medical provider to update them on your plan of care and to collaborate for the best care possible.
- Get a referral faster.
Many insurance companies still require a referral for payment. At Mettler Center, we have a system in place that satisfies the insurance requirement and minimizes unnecessary steps to get approval.
- Skip a referral and pay cash.
Cash paying patients do not need a referral nor do they have to worry about insurance approval.
How long will I need Physical Therapy?
The length of your physical therapy treatment is determined by a number of factors such as your diagnosis and what you are seeking help for.
Schedule a free one-on-one session to talk with a physical therapist to talk through your options.
Do you take workers' compensation?
Mettler Center will be happy to take on any cases approved by the Workers’ Compensation carrier.
Meet Our Physical Therapists
All of our physical therapists undergo extensive and continual educational training in anatomy, physiology, pathology, biomechanics, gait training, and functional mobility. All have doctoral-level degrees and varied specializations related to treatment and healing.
Click to read their bios and see their specialities!
Jeff Schroder, PT, MPT, DPT
Vice President of Operations & Outreach
J.T. Park, PT, DPT, MTC
Vice President of Rehab and Finance
Benjamin Kim PT, DPT
Physical Therapy Coordinator
Matthew Gordon, PT, DPT
Senior Physical Therapist
Peggy Hau, PT, DPT
Jasmine Evans, PT, DPT
Kimberly Painter, PT, DPT
Deanna Moccia, PT, DPT
Justin Yeung, PT, DPT
“Jasmine was so wonderful. She made the whole experience as comfortable as possible. She walked me through everything she was doing. Gave excellent instructions for things I needed to do at home! Because of that, my recovery has been very timely!”
“I have had knee problems for at least 10 years. I have seen many doctors and physical therapists. Peggy was the first to correctly diagnose and treat the problem! Her treatment will have a very positive long-term impact on my overall health.”
“Over the years my accidental injuries have led me back to the Mettler Center for effective, specialized, physical therapy…In each instance, for each injury, the Mettler Center provided healing care by various expert therapists who dependably returned me to my normal, pain-free life.”
Physical Therapy Resources
Fall back into fitness! When the weather gets cooler and it starts getting dark earlier, it can deter people from going outside to workout. However, fall is one of the most beautiful times to be outside! While this year may be different; there are still plenty of ways...
"So many people are finding they are getting weak from disuse." On the ESPN radio show, "The Drive with Lon Tay & Derek Piper," Doctor of Physical Therapy, Matthew Gordon, talks with Lon about the approaching cold season and urges people to find reasons to be...
Do you ever feel like you are super busy, and your stress levels are through the roof? Did you know that exercise is actually a stress reliever? Any type of exercise can actually help reduce your stress levels! Let’s talk a bit about exercise and how important it can...