COVID-19

REOPENING PLAN

1. Physical Therapy:
Will continue to serve with both in-person and telehealth options available.

2. Personal Training:
Starting Monday, June 1st, Personal Training will be available with new training options to choose from.

At this time we will not be offering complimentary gym access.
Watch a video update from Bart Lindsay, Personal Training Coordinator

3. Massage Therapy:
Mettler’s massage services will continue to be suspended through June, but we are ready to schedule appointments starting July 1st!
Watch a video update from Jami Kohlmann, Massage Therapy Coordinator

4. Alexander Technique, Private Yoga, and Private Pilates:
These services will resume on June 1st.

5. Office Hours:  
Starting June 1st, the hours will be Monday–Thursday: 8am–7pm and Friday: 8am–5pm.

Updates for all Mettler Center Visitors: 

Mettler Center is abiding by CDC and social distancing guidelines. We will be taking temperatures and having all Mettler guests, clients, and patients sign a formal waiver when they come to Mettler Center. We ask that you please wear a face covering or mask, bring your own towel and water bottle. The touchless refillable water bottle stations will be available, but we ask that you do not drink out of the water fountains. You will be able to use the lockerooms but not the showers.

Stay connected with us via our social media channels for videos of exercises, stretches, massage techniques and more you can do from home! Facebook  Instagram

Virtual Options

1. Telehealth
Continue your progress and improve with physical therapy video sessions.

2. Digital Personal Training
Using the equipment you have at home, your trainer will adapt or create a program for you.

3. Digital Private Yoga
Schedule a free private yoga consultation with Lei.

4. Distance Healing with Reiki
Promoting therapeutic healing for your physical, mental, and energetic bodies through time and space.

Questions?
Have a question on how these services will work or if there’s an additional option you would like to see offered? Send us a message or give us a call at 217-356-6543. 

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Physical Therapy Updates

Physical Therapy continues with in-person and virtual options. We guarantee an appointment within 24 hours of scheduling and free virtual or in-person consultations.

What can I expect with Physical Therapy?

1. Zero Wait Time
Our therapists are ready to accommodate all post-surgical and medical interventions needing physical therapy services either same day or within 24 hours.

2. In-Person with Reduced Exposure
We are uniquely equipped with a large facility and private therapy offices to give you the most protection and isolation possible while still receiving the necessary treatment to assist you with a faster recovery.

Our facility is CDC compliant.

  • All treatment tables and surfaces are sanitized/disinfected after every patient. This includes tables, headrests, bolsters, armrests, etc.
  • All linens used by therapy patients are sanitized after every patient (sheets, blankets, pillow cases, etc.).
  • All treatment room surfaces to include chairs, doorknobs, light switches and other surfaces are cleaned and sanitized frequently
  • Surfaces in the waiting areas and on the fitness floor are regularly being wiped down and sanitized.
  • All providers wash their hands in-between patients using soap and water, and providers are regularly using hand sanitizer.
  • All gym surfaces (to include door handles, fitness equipment, etc) are being sprayed daily with virucide disinfectant.
  • Fitness staff is cleaning equipment between clients and washing hands repeatedly.
  • Disinfectant wipes, sprays, and hand sanitizer are available throughout the facility for clients to use at any time

3. Telehealth
An excellent virtual tool that most insurances are approving during this time. We strive to make the experience as simple and stress-free as possible. You can even do complimentary consults via telehealth.

What is Telehealth?

What is it?
Delivering health-services with technology, often with a video-based meeting such as Zoom.

Does insurance cover?
During this time, most major insurance companies are covering this service. We are happy to confirm your insurance coverage for this service based on your individual insurance plan.

If your particular insurance is United Health Care Medicare Advantage, you are 100% covered for 30-minute sessions.

Is it complicated to use?
Our goal is to make the experience simple and stress-free. We will handle all logistics and plan to talk you through what to expect.

Can I do a free consult via Telehealth? 
Yes, we do free consults via telehealth which is an excellent option at this time.

How do I get started? 
Request an appoinment online. Or simply call or text us at 217-398-9800.

Does Mettler still offer in-person physical therapy?

Yes-if you prefer in-person therapy, our facility is following CDC guidelines and our unique model of one-on-one care in a private office with a physical therapist, limits your exposure to others. 

What can I do if I'm coming to the center for therapy?

Please keep in mind all of the recommended strategies such as:

  1. Wear a mask when entering the facility
  2. Keep 6ft away from other patients
  3. Avoid touching your face, nose, and eyes
  4. Wash your hands often for 20 seconds with soap and water or use hand sanitizer
  5. Cancel your appointments and stay home if you are feeling sick or are experiencing any symptoms

For a full list of suggestions and updated information on the virus itself, please visit the CDC  or the WHO.

Personal Training Updates

Personal Training will resume on June 1st for in-person training. All of the trainers look forward to seeing their clients again as well as meeting new ones!

Is Gym Access Available?

Unfortunately, gym access for personal training clients will not be available until fitness facilities are able to fully reopen as outlined in the state guidelines. 

What options do I have for Personal Training?

We have four excellent options for resuming personal training or having a fresh start.

  1. At Mettler: in a studio room or in the gym at a safe distance from others.
  2. Outside Fitness: where you meet your trainer at MC and then take your workout outdoors. We can’t think of a better all around option of getting in-person attention while enjoying the sunshine in a private setting.
  3. In-home Training: we come to you if you live within 5-10 miles of Mettler Center.
  4. Virtual personal training: via a video platform. We will make the process simple and stress free where you can work with any of the trainers from the comfort of your own home. Try it out and see what you think!

Request an in-person or virtual consultation.

Can I do duet or small group training?

Yes, if you are from the same household. 

Do I need to wear a mask while working with a personal trainer?

We are asking all personal training clients to wear a mask upon entering the facility.  If you do not have one to wear in, we can provide one for you.  If you are unable to wear a mask for medical reasons, your trainer will make arrangments for you to be a safe distance from others.

What is the cost of virtual training as compared to in-person?

Virtual training is the same price as our standard in-person training. Feel free to check out our pricing guide.

What can I expect if I'm coming to the center for training?

We have a waiver that we will be asking all clients to sign. Your personal trainer will do a temperature check prior to starting your session. We ask that you wear a mask, maintain social distancing, bring your own towel and water bottle. The touchless refillable water stations will be available to all, but we ask that you do not drink out of the water fountains. You will be able to use the lockeroom but not the showers.

How will social distancing be maintained?

Only personal trainers and physical therapists with their respective clients/patients and essential office staff will be in the building. We are continuing to suspend extracurricular gym access to minimize traffic and stay in compliance with state guidelines.

For personal training clients, exercise zones have been created.  Only one trainer and his/her client are allowed in each zone.  Your trainer will be mindful of social distancing throughout the entirety of your visit to the facility.

What are your cleaning practices?

Our facility is CDC compliant.

  • Surfaces in the waiting areas and on the fitness floor are regularly being wiped down and sanitized.
  • All staff wash their hands in-between clients using soap and water, and are regularly using hand sanitizer.
  • All gym surfaces (to include door handles, fitness equipment, etc) are being sprayed daily with virucide disinfectant.
  • Fitness staff is cleaning equipment between clients and washing hands repeatedly.
  • Disinfectant wipes, sprays, and hand sanitizer are available throughout the facility for clients to use at any time.

Massage Therapy Updates

Mettler’s massage services will continue to be suspended through June. Our tentative plan is to have massage reopen July first.  We are accepting appointments now for July!

Why is massage not back yet, but personal training is?

The nature of massage is much closer in contact and proximity. Therapists have no way of maintaining a safe distance away and have direct contact with the client, in addition to being enclosed in a small space.  We decided at this time to err on the side of caution, but hope to be back soon.

When can I come in for massage again?

We hope to be offering massage services again in July. We will keep everyone updated as things develop!

Are you opening the massage schedules now so we can reserve our spot in July?

Yes, knowing we are all long overdue for some stress relief, we encourage those who are comfortable to consider booking their future appointments now. Call 217-356-6543 to set up an appointment or send us a message.

Please keep in mind all appointments are subject to change and you will be notified if this is the case. 

F.A.Q.

Have a question we haven’t answered? Click below and ask away!

Contact Us

11 + 15 =

2906 Crossing Ct, Champaign, IL 61822

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Hours:

M-T: 8am–7pm
F: 8am–5pm

Center: (217) 356-6543

Fax: 217-356-8010

Therapy: (217) 398-9800

Fax: 217-366-0037

info@mettlercenter.com